About Us

We build the admin layer clinicians shouldn't have to think about

We are an integration and security engineering team building EHR-agnostic agents for the pain points practices actually feel: documentation, referrals and revenue integrity. Whatever system you run, the agent fits around it.

EHR agnostic
By design, not by exception
10
EHRs on our integration roadmap
4
Agents in active development
Built to connect

Your stack stays exactly where it is

Live connections
EpicCernerAthenahealthMEDITECHHL7 FHIRHL7v2Snowflake
Telnyx eFaxStripe BillingSSO and SAMLSecure email intakeScheduling APIsPayer MRF feedsPrivate cloud deploys
Why we exist

Care teams spend their evenings finishing paperwork they never signed up for.

Charting, chasing referrals, reconciling underpayments: the administrative tail of care has grown faster than any team can staff for. Most software answers it with another dashboard to check.

We took the opposite path. Echopad agents work inside the flow that already exists: the encounter, the fax queue, the claim file. They deliver finished work. A note ready to sign, a referral already scheduled, an appeal packet with the contract citation attached.

Our mission

Give every practice the administrative capacity of a health system, without becoming one.

A ten-provider clinic answers to the same payers, the same referral rules and the same documentation standards as a thousand-bed system, with none of the back office. Echopad closes that gap with agents instead of headcount.

Modular, never all-or-nothing

One agent on one workflow. Add the rest when each earns its place.

Security as a precondition

HIPAA-aligned workflows, SOC 2 Type II controls and BAA support, before launch.

A clinician signs, not the model

Every output is drafted for review with its source in reach.

How we build

The commitments we hold every release to

They are not a launch checklist. Each one is a gate a build has to pass before it reaches a practice, and the wheel grows as the platform does.

How we got here

An integration firm that kept getting asked the same question

Echopad did not start as a healthcare product. It started as the same request, arriving from a different practice every quarter, until building it once for everyone was the obvious answer.

  1. 2019

    Cloud Security Web

    Founded as an integration and security engineering firm, wiring enterprise systems together under audit.

  2. 2024

    Healthcare AI launches

    The product starts life as Healthcare AI, built for practices that kept asking for the same documentation and intake help.

  3. 2025

    Rebranded to Echopad.ai

    Healthcare AI becomes Echopad.ai, and AI Scribe, Chartavox and OpenInlet ship as separately licensable agents on shared identity, billing and audit.

  4. 2026

    Insights and the suite

    Payer benchmarking joins the suite, and the agents start handing work to each other across the practice.

Trust posture

Security is the first design review, not the last checklist

We came out of security engineering, so the questions your compliance officer will ask are the ones we answered before writing the feature. Encryption in transit and at rest, data-handling policies defined per deployment, and a BAA on file before a single encounter is processed.

Controls active
Encryption in transit and at restAES-256 / TLS 1.3
Clinical audio retention0 days (default)
Access modelRole-based, per seat
Audit trailEvery agent action
Business Associate AgreementSigned pre-deployment
Working together

Plug into your EHR in days, not months

01

Scope one workflow

A 30-minute session picks the single workflow costing your team the most hours this month.

02

Connect, don't replace

We connect to Epic, Cerner, Athena or MEDITECH with the credentials you already control. No tech team required.

03

Pilot with real encounters

A small group runs the agent live for two weeks while we tune templates against your specialty.

04

Expand by seat

Add providers, then add agents. Billing and access stay in one place as the suite grows.

What changes

The evenings come back first

I finish my notes before I leave the building. That hadn't been true for six years.
FMFamily Medicine, Multi-Site Practice
60%
Lower cost per documented encounter
2+ hrs
Returned to each provider, per day
Zero
Clinical audio retained by default

Performance metrics are based on industry estimates and aggregated data. Actual results vary by practice, specialty and workflow. Metrics are not guarantees.

Who you work with

A small team, on the call with you

No tiered support queue. The people who build the agents are the people who run your rollout and answer when something looks wrong.

Integration engineering

Builds and owns the EHR connection, from credentials to the first synced note.

Clinical workflow

Tunes note templates and referral rules against how your specialty actually works.

Security and compliance

Handles the BAA, the questionnaire and your annual review evidence.

Cloud Security Web LLC
Echopad platformidentity · billing · audit
AI Scribe
Chartavox
OpenInlet
Insights
2019
Founded
Remote
United States
SOC 2
Type II controls
Our company

One platform, built on an integration practice

Echopad is built by Cloud Security Web LLC. Every agent sits on one shared layer for identity, billing and audit, so adding the second one is a setting rather than a project.

That heritage is why our agents connect to Epic, Cerner, Athena and MEDITECH without a year-long project, and why the security review is usually the easiest part of the rollout.

See what your team stops doing

Book a 15-minute walkthrough, or start with a single agent today.

Get Started